AGENDA
Expo Hall Opens
Opening Remarks from the Chair
Frances Hinojosa
CEO/Co-Founder/Mortgage Broker, Tribe Financial Group
Opening Keynote: From Boom to Renewal Crunch: Mapping the Next 24 Months
Bank of Canada rate swings and shifting economic conditions are actively rewriting the rules of Canadian mortgage demand. Hear directly from a leading bank economist to gain actionable insights on where rates, housing activity, and credit quality are actually heading. Walk away with the data-driven foresight you need to navigate the looming renewal crunch and confidently position your business to thrive.
Derek Burleton
Vice President and Deputy Chief Economist, TD Bank Group
Transition to Morning Sessions – Explore the Summit Stage and Insights Stage Agendas
Panel: The Prime Lending Reality Check: Where Deals Are Getting Done in 2026
As the mortgage market stabilizes and the renewal wave accelerates, prime lenders are refining how they assess broker-submitted deals. Approval standards, pricing strategies, and risk appetite are all shifting—and brokers who understand these changes are better positioned to win approvals and move deals faster. This panel breaks down where prime lenders are leaning in, where they’re pulling back, and what it takes today to get deals approved.
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Where prime lenders are saying “yes” and where broker deals are most often getting declined
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How risk appetite, underwriting standards, and pricing strategies are shifting across prime lending
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How brokers can structure, package, and position deals to improve approval speed and outcomes
Devon Ajram
Vice President, Broker Services and Operations, TD Bank
Jamie Doolittle
Head, BMO BrokerEdge
Elena Robinson
Vice President, Residential Sales, First National Financial LP
Rejean Roberge
Vice President, Broker Channel & Optimum Mortgage, National Bank
Michelle Campbell
President, CMBA - ON, Moderator
The AI-Powered Mortgage Advisor™: Real Workflows, Real Results
AI is transforming the mortgage industry — but where does it genuinely add value? This Tech Talk takes you inside an award-winning brokerage that has rebuilt itself around a team of AI agents spanning the entire mortgage lifecycle: lead management, document preparation, underwriting support, compliance, marketing, and renewals. No hype and no vendor pitch — just the real workflows they run today, where AI saves time, where human expertise stays essential, and how to implement it without compromising client service or compliance.
- See real AI workflows that streamline every stage of the mortgage process — from first contact to renewal
- Learn where AI delivers real efficiencies, and where human oversight and sign-off remain critical
- Discover how to implement AI without increasing compliance or operational risk
- Leave able to oversee your business instead of chasing status — with a practical first step you can act on Monday
Dalia Barsoum
Co-Founder & CEO Wisely AI Technologies; Founder of Streetwise Mortgages
Victor Barsoum
Co-Founder & CTO, Wisely AI Technololgies
Panel: Lessons from the Trenches - When Compliance Fails: Real Cases, Real Consequences
Compliance isn’t theoretical—when AML, KYC, or disclosure processes break down, the impact is immediate and serious for clients, brokerages, and individual licenses. In this case-driven discussion, experienced brokers and a compliance expert unpack real-world situations where things went wrong, what was missed, and the practical changes that followed to prevent recurrence.
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See firsthand what triggers regulator and auditor scrutiny—and how to avoid it
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Translate rules into daily processes for ID, source of funds and file notes
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Identify today’s hardest-to-detect fraud risks and the practical red flags and verification steps that protect your license
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Show how strong compliance can differentiate brokerages and attract better talent
Frances Hinojosa
CEO/Co-Founder/Mortgage BrokerTribe Financial Group, Moderator
Daniele Grechi
Partner, Grechi Carter
Andy Kuyper
Head of Partnerships and Secured Lending, TransUnion
Krista Zingel
Senior Director of Compliance and Broker Development, Capital Mortgages
Mid-day Intermission
Panel: Winning in the Alt Space — Placing, Packaging and Positioning for Success
Alt/B lending is no longer a niche solution—it’s a core part of the mortgage landscape for clients with real-world complexity who still need access to the right financing. As this space matures, success is increasingly defined by how well brokers structure, package, and position deals from the outset. This panel explores what top alt brokers do differently to improve approvals, reduce friction, and build stronger long-term lender relationships.
- Define common Alt/B borrower profiles and when alternative lending is the right fit
- Clarify documentation, income, and down payment expectations to improve underwriting efficiency
- Position Alt solutions as part of a broader, sustainable client strategy—not a last resort
- Share lender views on what makes an Alt file easy to approve and brokers preferred partners
Grant Armstrong
Chief Growth Officer, WealthONE Bank of Canada
Prakash Bector
Interim Vice President, Sales & Distribution, EQ Bank
Cam DelliPizzi
Regional Sales Director, MCAN Financial
Joe Cote
Chief Operating Officer, Haventree Bank
Feeling Competent Isn't Being Competent
AI can make mortgage professionals feel competent faster than it actually makes them competent. Drawing on REMIC's national survey of 1,910 Canadians, this session explores how many Canadians are already turning to AI for mortgage advice—and how few realize that advice is unregulated. It then focuses on the broker community, examining where AI-assisted work can quietly fail licensed professionals and the practical steps brokers can take to protect their files.
- Explore how many Canadians are already using AI for mortgage advice—and what it means for brokers
- Understand why confident AI answers are not always correct or compliant
- Identify where AI can fail, including grounding, jurisdiction, currency, and silent errors
- Learn four practical practices to help protect your files when using AI in your business
Joe White
Founder and CEO, REMIC
Panel: AI + the Broker Advantage - Winning the Complex Deals
AI is increasingly automating simple mortgage tasks, especially for clean, straightforward files, shifting brokers toward higher-value advisory work focused on strategy, structuring, and complex client needs. This panel explores where AI is already changing deal flow, where it helps brokers work faster, and where human judgment remains essential for winning business.
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Hear practical, compliant AI use cases for lead management and client education
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Understand why more prime, simple files are moving through automated channels
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Identify where brokers remain essential in complex files and conversations
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Gain guidance on privacy, data handling, and selecting the right tools
Tracey Robinson
Principal in Relationship Management & Strategic Development, Finastra
Maz Al Wafai
Co-Founder & CEO, Rember
Closing Spotlight: The View from the Top: What Canada's Top Industry Leaders Are Seeing Now
As the mortgage landscape continues to evolve, brokers are navigating shifting borrower needs, changing lender appetites, competitive pressures, and new opportunities for growth. In this closing discussion, some of Canada's leading mortgage professionals share what they're seeing in the market today, how they're adapting their businesses, and where they believe the biggest opportunities lie in the months ahead
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Examine the market trends, borrower behaviours, and lender priorities shaping broker strategies
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Learn how leading brokers are adapting their businesses to drive growth and deepen client relationships
- Explore emerging opportunities, competitive pressures, and industry developments expected in the year ahead
Ron Butler
Principal Broker, Butler Mortgage Inc
Vince Gaetano
Principal Broker/Owner, OwlMortgage Inc
Tracy Valko
Founder, Valko Financial Ltd
Closing Remarks from the Chair
Frances Hinojosa
CEO/Co-Founder/Mortgage Broker, Tribe Financial Group
Extra Time in the Expo Hall
Expo Hall Opens
Opening Remarks and Keynote on the Summit Stage
Transition to Morning Sessions – Explore the Summit Stage and Insights Stage Agendas
Opening Remarks from the Chair
Leah Zlatkin
Chief Operating Officer | Mortgage Broker, Mortgage Outlet Inc
How to grow your revenue without chasing more deals
In a lower-volume, more competitive mortgage environment, brokers are increasingly expected to do more than place deals—they’re acting as holistic financial advisors who consider the client’s full financial picture, not just the mortgage in isolation. This session explores how brokers can responsibly diversify revenue while deepening advisory value, strengthening client outcomes, and building more resilient businesses.
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Identify mortgage-aligned revenue streams that fit a broader financial advisory role
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Learn how to position add-on solutions within a full financial picture, ensuring recommendations are client-first and outcome-driven
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Understand how to integrate diversification into your advisory workflow to improve client value, business stability, and long-term enterprise worth
- How to leverage AI and technology to enhance, revenue, efficiency and client value
Dan MacDonald
Co-Founder and CEO, Ownwell
Christine Xu
President & CEO, Moneybroker Canada & Ready Capital Mortgage Investment Trust
Navigating Efficiency Alongside Empathy: The Human Side of Complex Lending
Behind every complex alternative lending file is a human story—a self-employed entrepreneur, a newcomer, or a client navigating a major life transition. While technical expertise and deal structuring matter, trust is often what defines the client experience. This conversation explores how lenders can empower brokers with flexible, human-centric solutions that lower client anxiety, remove the stigma of the "B space," and foster lifetime loyalty through transparent, full-picture advice.
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Explore how trust influences client decision-making and long-term loyalty in complex lending situations
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Discuss strategies for reducing anxiety and overcoming misconceptions about alternative lending solutions
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Examine how lenders can support brokers with flexible products, education, and client-focused approaches
John Gallagher
Head of Operations, Questbank
Mid-day Intermission
Panel: Breaking Through, Building Forward: Women Reshaping Canadian Mortgage Finance
Women are reshaping the Canadian mortgage finance industry — not just by taking on leadership roles, but by challenging traditional ways of working, building new businesses and creating opportunities for those coming behind them. This candid conversation brings together women leaders to explore the experiences, lessons and choices that have shaped their careers and are helping move the industry forward.
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Discuss the pivotal moments, mentors and decisions that have shaped their careers.
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Explore how women are redefining leadership and success in mortgage finance.
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Examine what needs to change to create more opportunities for the next generation of women leaders.
How to start a Fund from Zero to $50M+
Going from a new broker to a $50 million+ book doesn’t happen by accident. This candid, practical session breaks down the strategies, habits and business decisions that drove one broker’s growth story from zero to $50 million+ in funded volume in just seven years — and what other brokers can learn from that journey.
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The key moves and milestones that accelerated growth from the first deal to a $50M business.
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How to build referral relationships, repeat business and a reputation that creates a sustainable pipeline.
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The systems, technology, team structure and mindset needed to scale volume without sacrificing service or profitability.
Christine Xu
President & CEO, Moneybroker Canada & Ready Capital Mortgage Investment Trust
Head to the Summit Stage for final sessions
Extra Time in the Expo Hall
Expo Hall Opens
Opening Remarks from the Chair
Reaza Ali
National Business Development Manager, Heartwood Financial Group
Opening Keynote – Jessica Holmes on Resilience, Real Life and Showing Up Anyway
Jessica Holmes
Author and Mental Health Advocate
Transition to Morning Sessions – Explore the Summit Stage and Insights Stage Agendas
The Conversations Clients Avoid: Home Equity, Aging Borrowers & Missed Opportunities
Canada’s aging population is creating both meaningful opportunity and heightened responsibility for mortgage brokers. As more clients look to access home equity later in life, the need for clear guidance, careful positioning, and client-first advice has never been greater. This session demystifies reverse mortgages and equity-based lending, focusing on when these solutions are appropriate, how to communicate them effectively, and how to navigate the reputational and ethical considerations involved.
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Outline common use cases where reverse mortgages and equity draw strategies are appropriate
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Discuss suitability, informed consent, and family dynamics when advising senior clients
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Share best practices for explaining complex equity-based products in clear, simple language
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Explore how brokers are building sustainable seniors and equity-focused niches within their practice
Clive Coke
Regional Vice President, Broker Channel, HomeEquity Bank
Panel: Private & MIC Lending: Pricing, Paperwork & Deal Structure
Private and MIC capital is playing an increasingly critical role in today’s lending ecosystem, but it is also facing greater regulatory scrutiny and heightened expectations around transparency and risk management. This session takes a deep dive into how sophisticated MICs and private lenders actually price risk, what they require in deal files, and how they collaborate with brokers to structure sustainable, well-documented outcomes for borrowers.
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Clarify how pricing tiers are determined within a single MIC or private lending platform
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Show what “audit-ready” documentation and KYC standards look like in private and MIC deal files
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Share examples of term structures and renewal options that have delivered strong long-term borrower outcomes
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Discuss when private/MIC solutions are the right fit and how brokers can position them within a broader client financing strategy
Donna Thornton
Board Member, CMBA-ON, Moderator
Sebastien Kuperhause
VP of Sales, Sequence Capital
Nick Christopoulos
Chief Executive Officer, Hosper Mortgage
Jason Geall
CEO & Principal Broker, Peerage Mortgage Capital Inc.
Joe Flor
VP, National Sales & Broker Relations, CMI Canadian Mortgages Inc.
Mid-day Intermission
Panel: Serving the First Time & New Canadian Borrower — Complex Clients & New Lending Opportunities
New-to-Canada borrowers remain a major driver of mortgage demand, yet many brokers still underutilize this growing market. This panel explores borrower profiles, qualification pathways, lender expectations, and alternative lending solutions—helping brokers better serve newcomer clients and build long-term growth opportunities. Hear how lenders and brokers are adapting to evolving borrower needs in an increasingly competitive and affordability-conscious market.
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Understand key newcomer borrower profiles and client journeys
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Explore qualification timelines, lender expectations, and alternative lending pathways
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Examine affordability, tax, and policy considerations impacting deals
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Learn how to position newcomer lending as a long-term growth opportunity
Taylor Lewis
Managing Partner, Kabin Capital, Moderator
Paul Campbell
VP Mortgage Originations, Magenta Capital
Cristina Nicolia
Regional Vice President, GTA North/Ottawa, Radius Financial
Tech Talk: 70% Faster to Submission: The Modern Broker Standard
Most mortgage agents lose hours on every file to doc collection, down payment analysis, condition management, compliance, and systems that don't talk to each other. This session breaks down exactly where that time goes and how technology has finally caught up to the problem. Learn how brokers and top brokerages across Canada are running deals from intake to submission in a fraction of the time.
- Map the modern deal lifecycle and pinpoint the five biggest sources of wasted time, from document chasing to duplicate data entry
- See where broker technology is today and what an end to end system actually looks like in practice
- Walk away with a practical framework for cutting your own file time, whether you adopt new tools or not
Swish Goswami
CEO & Co-Founder, BrokerPlus
Panel: Unlocking Near Prime Opportunities — Bridging the Gap Between Prime and Alternative Lending
Near-prime borrowers represent a growing opportunity for brokers, yet many files are still miscategorized, delayed, or directed to the wrong lending channel. Sitting between traditional prime lending and the Alt B market, these clients often have strong fundamentals but fall outside standard underwriting guidelines due to income complexity, credit history, or debt-service challenges. This panel explores how brokers can identify near-prime opportunities, position deals effectively, and match clients with the right lending solutions to achieve better outcomes.
- Identify common borrower profiles and understand where they fit within today’s lending landscape
- Navigate lender expectations around credit, income, and debt servicing to improve approval success
- Position near-prime solutions as part of a broader client strategy that supports long-term financial goals
Jake Bannister
Senior Regional Sales Manager, Western Canada, Glasslake Funding
Closing Session: Commercial Markets — Where Capital Is Flowing, Freezing & Fighting in 2026
Canada’s commercial mortgage market has entered a more selective phase, with cautious optimism in some asset classes and continued stress in others. Office refinancing pressure and reduced construction lending are reshaping deal flow, while multifamily, industrial, and select retail continue to attract stronger lender appetite. This panel brings together lenders, brokers, and capital markets experts to examine where deals are getting done, how underwriting is evolving, and what it takes to close transactions in today’s market.
- Explore which asset classes lenders are actively targeting — and avoiding
- Understand how refinancing pressure and tighter underwriting are impacting deal flow
- Learn how brokers are structuring and positioning deals in a more selective market
Closing Remarks from the Chair
Reaza Ali
National Business Development Manager, Heartwood Financial Group
Extra Time in the Expo Hall
Expo Hall Opens
Opening Remarks & Keynote on the Summit Stage
Transition to Morning Sessions – Explore the Summit Stage and Insights Stage Agendas
Opening Remarks from the Chair
Dong Lee
Chief Executive Officer, Axiom Innovations
The Road Ahead: What the State of Canada’s Mortgage Business Looks Like Going Forward
Canada’s mortgage industry is at a turning point. This session dives into the forces reshaping the business—from regulatory shifts and economic pressures to technology innovations and evolving consumer expectations. Gain actionable insights into the structural trends that will influence strategy, portfolio management, and client relationships, and walk away inspired with new ideas to grow, innovate, and lead in your business and the industry.
Taylor Little
Chief Executive Officer, Neighbourhood Holdings
Talk Like a Top Broker: Communication Strategies That Win Clients & Close Deals
In a competitive mortgage market, the difference between losing and winning a deal often comes down to how you communicate—not just what you offer. This session explores how top-performing brokers build trust, handle objections, and confidently guide clients from hesitation to commitment. Learn practical techniques to communicate your value, strengthen relationships, and improve client outcomes.
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Structure conversations that build trust, credibility, and client confidence
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Respond to objections by reframing the conversation around value—not just rate
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Keep clients engaged with clear communication from application to approval
Denise Laframboise
Mortgage Broker, Laframboise Mortgage
Mid-day Intermission
Don’t Sell. Advise: How an Advisory Mindset Builds a Sustainable Mortgage Business
Most mortgage professionals enter the industry focused on products, rates, and finding clients. This session introduces an advisory mindset as the foundation for building a different kind of mortgage business—one that shifts the focus from selling products to understanding problems, providing meaningful guidance, and earning trust. Through practical examples and real client stories, attendees will see how this mindset shapes the way they market themselves, build referral relationships, advise clients, and develop a more sustainable business.
- Shift from asking, “How do I get more clients?” to understanding the problems their ideal clients are trying to solve
- Apply an advisory mindset to marketing, prospecting, client conversations, recommendations, and referral relationships
- Build trust by looking beyond rates and products to understand clients’ broader financial goals, concerns, and challenges
- Recognize how experience, education, and mentorship develop the judgment needed to advise clients effectively
Victor Camba
Mortgage Broker, Mentor and Coach
How to protect your license when deals go wrong: Real Cases & Broker Q&A
Mortgage fraud is becoming more sophisticated, digital, and harder to detect, with risk increasingly arising from well-packaged files that later fail verification or trigger lender and legal scrutiny. AI-generated documentation is also reshaping how fraud is committed and assessed, raising new questions around broker responsibility and due diligence. This session explores real fraud cases, liability exposure, and what brokers need to understand when deals go wrong.
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Review real fraud scenarios and resulting legal exposure
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Understand broker responsibility with AI-generated or third-party documents
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Explore how lenders assess “reasonable diligence” in digital files
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Participate in live Q&A on grey-area situations brokers are facing today
Gina Stevens
Director, Mortgage Brokering Conduct, Financial Services Regulatory Authority of Ontario (FSRA)
Taimoor Qureshi
Junior Partner, Kormans LLP
Krista Zingel
Senior Director of Compliance and Broker Development, Capital Mortgages Inc
Moderator
